Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Information you provide directly — such as your name, email address, phone number, organization, and message content when you submit the Contact, Get Involved, or Donate forms, or subscribe to our newsletter.
• Payment-related information — if you make a donation, billing details are collected to process your gift. We do not store full card numbers on our servers; card processing is handled by our payment processor.
• Automatically collected information — such as your IP address, browser type, device type, and pages visited, collected via standard server logs and the cookies described in our Cookie Policy.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through our Contact form and route them to the right department
• Process Get Involved applications, program applications, and donation pledges
• Send newsletters and program updates to subscribers who opt in
• Maintain the security, performance, and functionality of our website
• Comply with legal, tax, and accounting obligations related to donations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. How We Store Your Information

Form submissions (contact messages, applications, donation pledges) and newsletter sign-ups are stored securely on our servers. Access is restricted to authorized ICHE staff who need it to carry out the purposes described above. We retain this information only as long as reasonably necessary for the purpose it was collected, or as required by law (for example, donation records for tax purposes).

4. Cookies and Similar Technologies

Our website uses a minimal set of cookies necessary for the site to function (such as a session cookie used to protect our forms from cross-site request forgery) and may load fonts and design assets from third-party content delivery networks. See our Cookie Policy for full details.

5. Third-Party Services

To deliver the website, we rely on a small number of third-party services that may process limited technical data (such as your IP address) on our behalf, including:

• Google Fonts — to load the Inter and Playfair Display typefaces used across the site
• A content delivery network (CDN) — to load our styling framework
• Our payment processor — to securely process donation transactions
• Our email delivery service — to send transactional emails and newsletters

These providers act as data processors and are contractually or technically limited in how they may use the data involved.

6. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you, and to withdraw consent for communications such as our newsletter at any time (every newsletter email includes an unsubscribe option).

To exercise any of these rights, contact us at privacy@iche.org.in. We will respond within a reasonable timeframe and in accordance with applicable law.

7. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page indicates when this policy was last revised.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at info@iche.org.in or by mail at C231F Ekta Vihar, Jaitpur, New Delhi \xE2\x80\x93 110044, India.